Effective Date: June 23, 2026
Website: storyandlegacy.com
Business: Story & Legacy Films LLC
Welcome to Story & Legacy Films LLC. These Terms and Conditions explain the rules for using our website, booking our services, submitting materials, making payments, and receiving final project deliverables.
By using this website, contacting us, booking a consultation, submitting materials, paying an invoice, or purchasing any service from Story & Legacy Films LLC, you agree to these Terms and Conditions.
Story & Legacy Films LLC provides cinematic legacy films, guided interviews, audio keepsakes, family media preservation, photo and video scanning or organization, documentary-style editing, private digital delivery, and related storytelling services.
Our services may include, depending on the package or proposal:
The exact services included in your project will be listed in your proposal, invoice, contract, package description, or written agreement.
You agree to use this website only for lawful purposes. You may not use this website to:
We may restrict access to the website or refuse service if we believe these Terms have been violated.
A consultation call does not guarantee availability, pricing, or acceptance of a project. We reserve the right to decline any project for any reason, including scheduling limitations, project scope, location, content concerns, safety concerns, or fit.
A project is not officially booked until any required deposit, down payment, signed agreement, or invoice payment has been received and confirmed.
Pricing may vary depending on the package, location, filming needs, editing needs, add-ons, travel, timeline, custom requests, and complexity of the project.
Unless otherwise stated in writing:
All prices are subject to change unless already confirmed in a written proposal, invoice, or signed agreement.
Deposits and down payments reserve time on our production calendar and allow us to begin planning your project.
Unless otherwise stated in writing, deposits and down payments are non-refundable once paid. This is because project time, planning, scheduling, preparation, equipment, contractor coordination, and opportunity costs begin before filming or delivery.
In some cases, a deposit may be transferable to a new project date if rescheduling is approved.
If a payment plan is approved, the client agrees to make each payment on time according to the agreed schedule.
If a payment is missed, delayed, declined, disputed, or reversed, Story & Legacy Films LLC may pause all work, withhold final deliverables, remove access to private files, cancel future filming dates, or require payment in full before continuing.
Payment plans do not change the total amount owed unless otherwise agreed in writing.
Because legacy film projects require planning, scheduling, travel, preparation, and production time, cancellation and rescheduling policies are important.
Unless otherwise stated in writing:
Emergency circumstances, illness, end-of-life situations, weather, travel delays, or family emergencies will be handled with care, but we cannot guarantee availability for every requested date.
To complete your project successfully, you agree to:
Delays caused by late materials, missed communication, unavailable family members, location problems, or delayed payments may extend the project timeline.
The client is responsible for making sure filming locations are safe, accessible, and appropriate for the project.
Story & Legacy Films LLC may refuse, pause, or end filming if a location is unsafe, unlawful, inaccessible, disruptive, or not suitable for production.
Travel outside our normal service area may require additional fees for mileage, lodging, airfare, meals, parking, permits, baggage, rental vehicles, or other travel-related expenses. These costs will be discussed when applicable.
You are responsible for obtaining permission from anyone whose image, voice, likeness, personal story, private information, photos, videos, documents, or property may be included in the project.
This may include: Parents, Grandparents, Children, Grandchildren, Siblings, Spouses, Extended family, Friends, Employees, Business partners, Interview participants, Property owners.
By submitting materials or inviting someone to participate, you represent that you have the right to include them or their materials in the project.
Story & Legacy Films LLC is not responsible for family disputes, disagreements, objections, or claims that arise from materials, interviews, stories, or people the client chooses to include.
Legacy films may include emotional, personal, or sensitive topics. This may include grief, illness, death, family conflict, faith, finances, regret, trauma, personal hardship, or private family history.
We will handle these topics with care, but the client is responsible for deciding what should or should not be shared in the project.
We may decline to include content that we believe is unlawful, defamatory, exploitative, unsafe, abusive, misleading, or likely to cause legal harm.
Client materials may include photos, videos, home movies, letters, journals, keepsakes, documents, voice recordings, family questions, written answers, and other personal materials.
You retain ownership of the original materials you provide. By giving those materials to Story & Legacy Films LLC, you grant us permission to copy, scan, organize, edit, restore, modify, incorporate, and use those materials solely as needed to complete your project.
We will make reasonable efforts to care for physical materials, but we are not responsible for loss, damage, fading, deterioration, mailing issues, shipping delays, or pre-existing damage to original materials. Whenever possible, we recommend providing copies instead of irreplaceable originals.
Unless otherwise agreed in writing:
If you need commercial usage rights, public usage rights, broadcast rights, or licensing for a business, organization, event, or publication, those terms must be agreed to in writing.
Raw footage, raw audio, editing timelines, project files, unused clips, unused photos, unused interview sections, and working files are not included unless specifically stated in writing.
Story & Legacy Films LLC is not required to provide raw footage or project files. If raw footage is requested and approved, additional fees, storage costs, usage limitations, or release terms may apply.
Story & Legacy Films LLC provides a creative, documentary-style service. You understand that editing decisions involve professional judgment, including pacing, structure, music, interview selection, story order, color, sound, visuals, and emotional tone.
We will make reasonable efforts to honor your goals, preferences, and family priorities, but final creative decisions are part of the professional service we provide.
Your project may include a limited number of revision rounds, depending on the package or agreement.
Unless otherwise stated in writing:
We do not guarantee that every requested revision will be possible or appropriate.
Some projects may include licensed music, stock footage, artificial B-roll, graphics, templates, fonts, plugins, or other third-party creative assets.
These assets may be licensed for use in the final project but may not be owned by the client. The client may not extract, reuse, sell, distribute, or separately license those assets outside the final delivered project.
Where appropriate, we may use stock footage, artificial B-roll, or supporting visuals to help tell the story. We will use professional judgment to make sure the final project remains meaningful and respectful.
Final deliverables may be provided through private digital links, email, Google Drive, Dropbox, YouTube, Vimeo, USB drives, printed journals, or other delivery methods.
Digital delivery may include: Private viewing link, Unlisted YouTube link, Downloadable file, Google Drive folder, Audio files, Digital photo archive, Other approved formats.
An unlisted or private link is not the same as absolute security. Anyone with the link may be able to access the file depending on the platform settings. The client is responsible for deciding who receives shared links.
Physical products, such as USB drives, journals, plaques, printed photos, or frames, may take additional time and may be affected by supplier delays, shipping delays, or production limitations.
Any timeline or delivery estimate is an estimate only unless specifically guaranteed in writing.
Timelines may be affected by: Client response times, Late materials, Payment delays, Scheduling conflicts, Travel, Illness or emergencies, Complexity of the edit, Third-party vendors, Printing or shipping delays, Requested revisions, Technical issues, Force majeure events.
We will make reasonable efforts to complete projects in a timely manner, but we are not responsible for delays outside our reasonable control.
Story & Legacy Films LLC may keep copies of project files, final deliverables, raw footage, audio, photos, or working files for a limited time after delivery.
However, we do not guarantee permanent storage of any files unless specifically agreed in writing.
Clients are responsible for downloading, saving, backing up, and preserving their final deliverables. We strongly recommend keeping multiple copies in different places.
After a reasonable period, we may delete raw footage, working files, photos, audio, scanned materials, or final exports without further notice.
Because legacy projects can involve personal and family information, we treat client materials with care.
We will not publicly share, post, advertise, or use your final film, raw footage, family photos, interview clips, audio, or personal story materials for marketing without your permission.
Our full Privacy Policy explains how we collect, use, store, and protect personal information.
We may ask clients for reviews, testimonials, or permission to share portions of their project. You are never required to provide a testimonial or allow public use of your project.
If you provide a testimonial, review, quote, or permission to use part of your project publicly, you agree that we may use it in our website, portfolio, social media, advertising, emails, or other marketing materials.
We will not create fake reviews, misleading testimonials, or falsely represent a client’s experience.
All content on this website is owned by or licensed to Story & Legacy Films LLC unless otherwise stated.
This includes: Website copy, Logo, Branding, Photos, Videos, Design, Layout, Graphics, Package names, Service descriptions, Storytelling frameworks, Worksheets, Guides, Downloadable materials, Blog posts, Marketing materials.
You may not copy, reproduce, modify, distribute, sell, publish, or use our website content without written permission.
We make every effort to create meaningful, professional, high-quality legacy films and related deliverables.
However, we cannot guarantee a specific emotional reaction, family response, client satisfaction level, testimonial, business outcome, family reconciliation, healing, preservation outcome, or future use by family members.
The value of a legacy film depends in part on the stories shared, the materials provided, the people involved, the family’s use of the final project, and other factors outside our control.
Story & Legacy Films LLC does not provide legal, medical, financial, tax, estate planning, therapy, counseling, or professional advisory services.
Our services are creative, documentary, storytelling, and legacy preservation services.
Nothing on this website or in our services should be treated as legal, medical, financial, tax, therapeutic, or estate planning advice. You should consult qualified professionals for those matters.
To the fullest extent allowed by law, Story & Legacy Films LLC will not be liable for indirect, incidental, special, consequential, emotional, punitive, or exemplary damages arising from your use of the website or services.
This includes, but is not limited to: Lost files, Lost memories, Family disagreements, Emotional distress, Missed deadlines, Platform outages, Loss of access to third-party services, Payment processor issues, Shipping delays, Technical failures, Unavailability of a family member, Dissatisfaction with subjective creative choices, Loss or damage beyond the amount paid for the specific service.
Our total liability for any claim related to a project will not exceed the amount you paid to Story & Legacy Films LLC for that specific project.
You agree to defend, indemnify, and hold harmless Story & Legacy Films LLC, its owner, contractors, employees, partners, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from:
We may use third-party services for scheduling, payments, video hosting, cloud storage, email, text messaging, printing, shipping, editing, transcription, analytics, advertising, or file delivery.
We are not responsible for the actions, outages, policies, fees, privacy practices, or security practices of third-party services.
Your use of those services may also be governed by their own terms and privacy policies.
If you dispute a charge, request a chargeback, or reverse a payment without first contacting us to resolve the issue, we may pause work, withhold deliverables, revoke access to digital files, cancel future services, or pursue collection of amounts owed.
You agree to contact us first in good faith so we can attempt to resolve any billing concern.
Story & Legacy Films LLC will not be responsible for delays or failure to perform caused by events outside our reasonable control, including: Illness, Death or family emergency, Natural disasters, Severe weather, Fire, Flood, Power outages, Internet outages, Equipment failure, Labor shortages, Supplier delays, Travel disruptions, Government restrictions, War, terrorism, civil unrest, or other emergencies, Platform outages or third-party failures.
These Terms and Conditions are governed by the laws of the State of Idaho, unless another state is required by applicable law.
Any disputes related to these Terms, the website, or services provided by Story & Legacy Films LLC will be handled in the state or federal courts located in Idaho, unless otherwise required by law.
We may update these Terms and Conditions from time to time. The updated version will be posted on this page with a new effective date.
Your continued use of the website or services after changes are posted means you accept the updated Terms.
For questions about these Terms and Conditions, contact:
Story & Legacy Films LLC
Website: storyandlegacy.com
Email: kedrick@storyandlegacy.com
Phone: 888-611-9423